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Rubin Brothers

Our Policies

Alternate Shipping address

If you prefer, we can ship your order to an address other than your billing address. As a security precaution, we require that your alternate shipping address be on file with your credit card company. This step helps protect you from fraudulent charges to your credit card.

International shipments

We will ship orders under $10,000 to APO and FPO addresses via USPS priority mail. Internationally, we deliver to Canada and the UK.

Saturday Delivery

If you cannot be available to receive your order on a weekday, we may be able to arrange for your order to be delivered on Saturday. FedEx Saturday Service, available in the vast majority of US cities, is subject to availability. If Saturday Service is unavailable in your area, we can arrange for you to pick up your package at the FedEx World Service Center nearest you. If you're interested in these services, call 1-866-998-6001 to speak to a diamond and jewelry consultant.

Diamond Certificates

When you order a loose diamond, we ship it to you with the accompanying diamond grading report (also called a diamond certificate). These grading reports are lengthy, detailed documents created by diamond grading experts at one of two highly-respected diamond laboratories — making it very expensive to replace a diamond grading report. Because of this, we require each diamond grading report to be included with each returned diamond. If you do not include both the diamond grading report and appraisal with your return, you will be charged a replacement fee.

Laser Inscription

Many of our diamonds, are laser inscribed. If you find a diamond you'd like to purchase but it does not have a laser inscription, we recommend that you purchase the diamond and send it to a diamond grading lab where they can inscribe the diamond for you.

Sales Tax

Currently, sales tax is only collected on orders billed to or shipped to addresses in the state of Georgia.

Sales and price reductions

At Rubin Brothers, we always offer the best value by providing the lowest possible price. All our prices are final.

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